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Expert Support

Questions about a specific specimen or variegation? Our horticultural team is here to assist.

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Frequently asked

How long does shipping take?

Handling time: 1-2 business days. Delivery after dispatch: 2-4 business days. We ship to the United States and Uinited Kingdom.

How do returns work?

30 days return window. We pay eligible return-shipping costs.

Which payment methods are accepted?

Accepted methods: Visa, Mastercard, American Express, Discover, Diners club, Google Pay, Apple Pay.

What warranty applies?

2 years additional warranty. See the warranty policy and your statutory rights.